Privacy Policy – Tingal

Effective Date: 27 September 2026
Last Updated: 27 September 2026

Tingal (“Tingal,” “we,” “our,” or “us”) is a studio services, software, freelancer marketplace, and digital product platform operated by Blucifer Pvt Ltd, Bhubaneswar, Odisha, India.

This Privacy Policy explains how information may be collected, used, stored, and shared when you access Tingal.in, use the Tingal Android application, create a Tingal account, or use services available through the Tingal platform.

By using Tingal, you acknowledge the practices described in this Privacy Policy.

1. Services Covered by This Policy

Tingal provides access to services that may include:

Freelancer marketplace and freelancer hiring
Studio management software
Digital products and creator services
Projects and task management
Equipment rental
Product buying and selling
Creative and professional services
Creative courses
Lead generation
Digital marketing
Referral and commission programs
Offers, promotional information, and app notifications
Customer and business account services

The availability of individual services may change over time.

2. Information We May Collect

Account Information

When you create or use a Tingal account, we may collect information such as:

Name
Username
Email address
Phone number
Account type
Company or studio information
Profile information
Password and authentication information in protected form

Passwords should be stored using WordPress’s secure password-handling mechanisms rather than as readable plain text.

Freelancer and Professional Information

Freelancers and studio professionals may provide information such as:

Professional profile
Skills
Portfolio
Services
Work experience
Pricing
Location
Ratings and reviews
Project information
Images and other uploaded content

Studio Management Information

Users of Studio Management Software may provide information related to their business operations, including:

Studio details
Projects
Tasks
Clients
Staff or team information
Bookings
Business records
Invoices or related operational information

Users are responsible for ensuring they have appropriate authority to enter personal information relating to their clients, staff, or other third parties into Tingal.

Digital Product Information

When using the Digital Product Store, we may process information associated with:

Purchases
Orders
Downloads
Digital products
Creator profiles
Creator earnings or commissions
Referral activity
Transaction records

Files and User Content

Certain Tingal features may allow you to upload images, documents, portfolio materials, digital products, project files, or other content.

We process these files to provide the service requested by you.

3. Payment Information

Tingal may use third-party payment providers to process payments.

Where a third-party payment gateway processes a transaction, payment-card, banking, UPI, or similar financial information may be processed directly by that payment provider according to its own privacy and security practices.

Tingal may retain transaction-related information such as order number, amount, payment status, customer, product, commission, and transaction reference where necessary for providing the service, accounting, dispute handling, or legal compliance.

4. How We Use Information

We may use information to:

Create and maintain Tingal accounts
Authenticate users
Provide Freelancer Marketplace functionality
Provide Studio Management functionality
Process Digital Product purchases and downloads
Operate creator and commission features
Connect customers with freelancers or service providers
Manage projects, tasks, orders, and transactions
Provide customer support
Protect accounts and platform security
Prevent fraud, abuse, and unauthorized activity
Improve Tingal services
Maintain necessary business and transaction records
Send service-related communications
Send offers and promotional notifications where permitted
Comply with applicable legal requirements

5. Android App and Web Sessions

The Tingal Android application connects to Tingal’s online services.

The app may use cookies, WebView storage, authentication tokens, or similar technologies to maintain your login session and provide access to Tingal services.

This allows users to remain signed in and access different Tingal services through one account.

You should protect access to your mobile device and Tingal account.

6. Push Notifications

The Tingal Android application may use Firebase Cloud Messaging (FCM) to provide push notifications.

Notifications may include:

Service updates
Account-related information
Important announcements
New features
Offers
Promotions
Relevant Tingal updates

The app may receive a Firebase-generated device registration token or subscribe to notification topics to enable notification delivery.

You can control Tingal notifications through your Android device settings:

Settings → Apps → Tingal → Notifications

Disabling notifications does not prevent you from using the core Tingal platform.

7. Device and Technical Information

Depending on the services used, technical information may be processed automatically, such as:

IP address
Browser information
Device type
Operating system
App version
Login/session information
Error and diagnostic information
Date and time of access
Security-related logs

This information may be used for operation, troubleshooting, security, fraud prevention, and service improvement.

8. Cookies and Similar Technologies

Tingal.in and the Tingal app may use cookies and similar technologies for:

Authentication
Maintaining login sessions
Security
User preferences
Shopping and transaction functionality
Platform performance
Essential website functionality

Some third-party services integrated with Tingal may also use their own technologies according to their respective privacy policies.

9. Third-Party Services

Tingal may rely on third-party services to operate certain features. These may include services for:

Hosting
Payment processing
Push notifications
Email delivery
Analytics, if enabled
YouTube/video content
WhatsApp communication
Security and infrastructure

For example, the Tingal Android app may use Google Firebase services for push notifications.

Information processed directly by a third-party provider is also subject to that provider’s applicable terms and privacy practices.

10. Information Sharing

We do not sell personal information as a business practice.

Information may be shared where reasonably necessary:

Between customers and freelancers for marketplace transactions
Between users involved in projects or services
With creators when necessary to fulfill digital-product transactions
With payment providers for payment processing
With infrastructure/service providers that help operate Tingal
When required by applicable law or valid legal process
To investigate fraud, abuse, security incidents, or violations of our terms
In connection with a legitimate corporate restructuring, merger, acquisition, or transfer, subject to applicable requirements

We aim to limit sharing to information reasonably necessary for the relevant purpose.

11. Data Security

We use reasonable administrative and technical measures designed to protect information handled through Tingal.

However, no website, application, server, or internet transmission can be guaranteed to be completely secure.

Users are responsible for keeping their account credentials confidential and should contact us if they believe their Tingal account has been accessed without authorization.

12. Data Retention

We retain information for as long as reasonably necessary to:

Provide Tingal services
Maintain user accounts
Fulfill transactions
Maintain necessary business records
Resolve disputes
Prevent fraud or abuse
Meet applicable legal, accounting, tax, or regulatory obligations

Different categories of information may have different retention periods.

13. Account and Data Deletion

Users may request deletion of their Tingal account and associated personal information by contacting Tingal Support.

Some information may need to be retained after an account deletion request where required for legitimate purposes such as transaction records, fraud prevention, dispute resolution, accounting, taxation, or legal compliance.

Where technically and legally appropriate, remaining personal information associated with a deletion request will be deleted or anonymized.

Account/Data Deletion Contact:
Phone/WhatsApp: +91 9040406204

For Google Play, we may also provide a dedicated account-deletion request page or process where required.

14. User Choices

Depending on the feature, users may be able to:

Update account/profile information
Control Android notification permissions
Choose whether to participate in creator or referral programs
Contact support regarding account information
Request account deletion
Request correction of inaccurate personal information, where applicable

15. Children’s Privacy

Tingal is intended for users who are legally permitted to use its services and enter relevant transactions.

Tingal is not designed as a service directed specifically to young children. If we become aware that personal information from a child has been collected in circumstances where appropriate consent or another lawful basis was required but absent, we may take reasonable steps to delete or restrict that information.

16. External Links

Tingal may contain links to external websites, WhatsApp, YouTube, payment providers, or other third-party services.

We are not responsible for the privacy practices or content of independent third-party services. Users should review the applicable privacy policies of those services.

17. Changes to This Privacy Policy

We may update this Privacy Policy as Tingal develops, services change, or legal requirements evolve.

When the policy is updated, the revised version will be published on this page with an updated “Last Updated” date.

Material changes may also be communicated through the website, application, or another appropriate method where required.

18. Contact Us

For questions, privacy requests, account deletion requests, or support regarding this Privacy Policy, contact:

Blucifer Pvt Ltd
Tingal – Studio Services & Software
A73, Saheed Nagar
Bhubaneswar, Odisha, India

Support: +91 9040406204
Website: Tingal.in

Privacy Policy: Tingal.in/privacy-policy/